Terms of Service

1.1 Service Provider: These Terms of Service ("Terms") constitute a binding agreement between you and ZT Enterprises LLC, a company incorporated under the laws of the United States of America, operating under the trade names ChocoHax and Lynx Collective (collectively referred to as "we," "us," or "the Company"). The Company operates the websites www.lynxcollective.ltd, www.chocohax.net, and www.lyx.ac (the "Websites").

1.2 Services: The Company provides anti-cheat software solutions, cloud-based ban systems, and related security services (collectively, the "Services") designed specifically for FiveM server administrators. Services are delivered through digital subscription licenses tied to specific server IP addresses.

1.3 Acceptance: By purchasing, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

1.4 Eligibility: You must be at least 18 years of age to purchase or use our Services. Individuals under 18 may only use our Services with parental consent and under direct parental supervision. The parent or legal guardian assumes full responsibility for the minor's use of the Services.

2.1 License Scope: Upon successful payment, you are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for the duration of your active subscription period. This license is strictly bound to a single server IP address and may not be used across multiple servers, including development, testing, or backup environments.

2.2 Activation Process: Services are automatically activated within 24 hours following confirmed payment. Should activation not occur within this timeframe, you may contact our support team for assistance or request a refund in accordance with Article 5.

2.3 Right to Refuse Service: We reserve the right to refuse, suspend, or terminate service activation or ongoing subscriptions in cases involving: (a) incomplete or inaccurate account information; (b) payment disputes or chargebacks; (c) violation of these Terms; (d) suspected fraudulent activity; or (e) activities that may harm our reputation or the FiveM community. Where feasible, we will provide advance notice of service termination.

2.4 Promotional and Beta Access: Promotional subscriptions and beta testing programs are subject to specific time limitations and eligibility requirements as communicated through our Websites or Discord server. Beta access may be revoked following the conclusion of testing phases. Failure to activate promotional subscriptions within the designated claim period may result in forfeiture of access.

2.5 Ownership: All Services, software, documentation, and related materials remain the exclusive property of the Company. This agreement does not transfer any ownership rights to you.

2.6 Legacy License Upgrades: License holders of legacy versions (pre-2.0.0, including version 1.9.0) seeking to upgrade to current subscription tiers must submit a formal upgrade request through our official support ticket system. Upgrade requests must include verifiable proof of purchase in the form of original payment receipts or transaction records from direct purchases made through our authorized payment channels. Purchases made through third-party resellers, distributors, or unauthorized channels are not eligible for upgrade consideration and will not be recognized for upgrade purposes. The Company reserves the sole and absolute discretion to approve or deny any upgrade request for any reason, including but not limited to insufficient documentation, unverifiable purchase history, or suspected fraudulent activity. The Company is under no obligation to provide upgrade services and may refuse upgrade requests without explanation or liability.

3.1 Data Collection: We collect and process personal information necessary to provide our Services, including but not limited to: account credentials, payment information (processed securely through Stripe), server IP addresses, FiveM identifiers, ban detection logs, and support communications. We implement industry-standard security measures to protect your data.

3.2 Data Use: Your information is used exclusively to: (a) deliver and maintain our Services; (b) process payments and manage subscriptions; (c) detect and prevent cheating and fraudulent activity; (d) provide technical support; (e) comply with legal obligations; and (f) protect the rights, property, and safety of the Company, our users, and the FiveM community.

3.3 Data Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information under the following circumstances:

• With your explicit consent
• When required by law, court order, or governmental authority
• To protect our legal rights, property, or safety
• To prevent fraud or abuse of our Services
• To protect the integrity of the FiveM platform and Cfx.re CitizenFX
• In connection with a business transfer, merger, or acquisition

3.4 Identity Verification: We reserve the right to request proof of identity, age verification, or other documentation to comply with legal requirements or prevent fraud. Failure to provide requested documentation may result in account suspension without refund until verification is completed.

3.5 Data Retention: We retain your data for as long as your account remains active or as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. Ban detection data may be retained indefinitely for security purposes.

3.6 Your Rights: Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. To exercise these rights or for privacy-related inquiries, please contact our support team. Note that certain data deletions may impact your ability to use our Services.

4.1 Pricing: All prices are displayed in Euro (EUR) and include applicable Value Added Tax (VAT) where required. Subscription pricing is subject to change without prior notice. Price changes will not affect active subscriptions until renewal.

4.2 Payment Processing: All transactions are processed securely through Stripe, our third-party payment processor. The Company does not store credit card information or sensitive payment data. By providing payment information, you authorize us to charge your payment method for all fees incurred.

4.3 Invoicing: Electronic invoices will be sent to your registered email address following each transaction. It is your responsibility to maintain accurate contact information and ensure receipt of invoices.

4.4 Payment Verification: We reserve the right to verify payment authenticity and user identity. Transactions suspected of being fraudulent, unauthorized, or in violation of these Terms may be blocked, delayed, or reversed.

4.5 Additional Services: Optional services including additional IP address resets, professional installation assistance, configuration support, and technical consultation by our staff are available for separate purchase. These ancillary services are subject to the same payment terms outlined herein.

4.6 Subscription Renewals: Recurring subscriptions will automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. Cancellation does not entitle you to a refund for the current billing period.

5.1 General Policy: Due to the digital nature of our Services, we operate a strict no-refund policy. All sales are final unless the Service is not delivered or there exists a demonstrable defect directly attributable to the Company's software or infrastructure.

5.2 Non-Refundable Circumstances: Refunds will not be granted under the following circumstances:

• Hosting environment incompatibility (shared hosting, hosting panels, managed hosts)
• Hosting provider blocking required HTTP connections or implementing restrictive firewall rules
• IPv6-only hosting environments (Service requires IPv4 connectivity)
• Server configuration errors or misconfiguration of the anti-cheat system
• Conflicts with other server resources or scripts
• Server instability or hosting provider technical issues
• Change of mind after purchase or activation
• Account suspension or termination due to Terms violations
• Unused subscriptions that have been successfully activated

5.3 Technical Requirements: It is your sole responsibility to verify that your hosting environment meets all technical requirements specified in Article 7 prior to purchase. Failure to meet these requirements does not constitute grounds for a refund.

5.4 Refund Requests: If you believe you qualify for a refund under Section 5.1, you must contact our support team within 7 days of the initial purchase with a detailed explanation of the issue. Our technical team will investigate and determine whether the problem originates from our Services. Approved refunds will be processed to the original payment method within 14 business days.

5.5 Chargebacks: Initiating a chargeback or payment dispute without first contacting our support team will result in immediate account termination and permanent ban from our Services. Frivolous chargebacks may result in legal action.

6.1 Termination by Company: We reserve the right to suspend, disable, or terminate your account and access to the Services at any time, for any reason, including but not limited to violation of these Terms, fraudulent activity, abusive behavior, or conduct detrimental to our community or reputation. Where circumstances permit, we will endeavor to provide advance notice of termination.

6.2 Termination by User: You may request account termination at any time by contacting our support team. Termination does not entitle you to a refund for any remaining subscription period or prepaid fees.

6.3 Effects of Termination: Upon termination of your account by either party: (a) your license to use the Services immediately ceases; (b) you will lose access to your account, subscription data, and all related services; (c) you remain liable for all fees and charges incurred up to the effective termination date; and (d) any outstanding payment obligations become immediately due and payable.

6.4 Survival: Provisions concerning payment obligations, liability limitations, indemnification, intellectual property rights, and dispute resolution shall survive termination of this agreement.

9.1 Ownership: All Services, including but not limited to software code, algorithms, user interfaces, documentation, graphics, logos, trademarks, and trade names (collectively, "Intellectual Property"), are and shall remain the exclusive property of ZT Enterprises LLC and its licensors. These Terms do not grant you any ownership rights to the Intellectual Property.

9.2 Limited License: Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes in operating your FiveM server.

9.3 Trademarks: "ChocoHax," "Lynx Collective," "lyx.ac," and associated logos are trademarks or registered trademarks of ZT Enterprises LLC. You may not use these marks without prior written consent.

9.4 Restrictions: You may not: (a) copy, modify, or create derivative works of the Services; (b) reverse engineer, decompile, or disassemble the Services; (c) remove or alter any proprietary notices; (d) use the Services to develop competing products; or (e) publicly disseminate performance information or analysis of the Services without written permission.

9.5 Copyright Infringement: We respect intellectual property rights. If you believe content on our platform infringes your copyright, please contact us with detailed information including description of the copyrighted work, location of infringing material, and your contact information.

10.1 Right to Modify: We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, including features, functionality, pricing, and availability. We will make reasonable efforts to notify active subscribers of material changes but are under no obligation to do so.

10.2 No Liability for Changes: The Company shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

10.3 Service Availability: While we strive for maximum uptime, we do not guarantee uninterrupted or error-free service. The Services may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

10.4 Updates and Patches: We may deploy updates, patches, or new versions of the Services without notice. Your continued use of the Services following such changes constitutes acceptance.

11.1 As-Is Provision: THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11.2 No Guarantee of Results: We do not warrant that the Services will meet your specific requirements, be uninterrupted, timely, or error-free. While we maintain high security standards, we are not responsible for false positive detections by third-party antivirus software or security tools.

11.3 Configuration Responsibility: We make no warranties regarding Service functionality if improperly configured or implemented. Proper setup, configuration, and maintenance are solely your responsibility.

11.4 Hosting Compatibility: We do not warrant compatibility with all hosting providers, environments, or configurations. It remains your responsibility to ensure your infrastructure meets technical requirements.

11.5 Third-Party Services: The Services may integrate with or depend on third-party platforms (including FiveM/Cfx.re). We make no warranties regarding the availability, reliability, or functionality of third-party services.

12.1 Limitation of Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE THE SERVICES.

12.2 Specific Exclusions: Without limiting the foregoing, the Company shall not be liable for: (a) unauthorized access to or alteration of your data; (b) third-party conduct or content; (c) false positive detections, bans, or suspensions resulting from misconfiguration; (d) hosting incompatibility or blocked connections; (e) conflicts with other software or resources; (f) damages arising from Service interruptions or unavailability; or (g) any matter beyond our reasonable control.

12.3 Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

13.1 Your Indemnification Obligation: You agree to indemnify, defend, and hold harmless the Company, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any rights of third parties, including other users
• Your violation of applicable laws or regulations
• Content you submit or transmit through the Services
• Your negligent or willful misconduct

13.2 Defense Control: The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with the Company's defense of such claims.

14.1 Content Review: Any content you submit through our Services, including support tickets, ban appeals, bug reports, and feedback, may be reviewed by our staff or transmitted to third-party verification services. Do not submit confidential, proprietary, or sensitive information unless specifically requested.

14.2 Prohibited Content: You agree not to submit content that is: defamatory, abusive, harassing, threatening, hateful, discriminatory, obscene, pornographic, spam, fraudulent, misleading, invasive of privacy, infringing of intellectual property rights, encourages illegal activity, contains malware, or otherwise violates applicable law or these Terms.

14.3 Content Ownership and License: You retain ownership of any intellectual property rights in content you submit. However, by submitting content, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute such content for purposes of providing and improving the Services, ensuring security, and complying with legal obligations.

14.4 Content Moderation: We reserve the right, but assume no obligation, to monitor, review, edit, remove, or refuse any user content at any time without notice or liability.

14.5 Responsibility: You are solely responsible for all content you submit and the consequences of its submission. You represent and warrant that you have all necessary rights to submit content and grant the license described above.

15.1 Informal Resolution: Prior to initiating any formal dispute resolution proceedings, you agree to first contact our support team to attempt to resolve the dispute informally. Most disputes can be resolved through good faith communication.

15.2 Binding Arbitration: If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved through binding arbitration rather than in court, except that either party may bring an action in court for injunctive or other equitable relief to protect intellectual property rights.

15.3 Arbitration Rules: Arbitration shall be conducted in accordance with the rules of a mutually agreed arbitration body. The arbitration shall be conducted in English, and the seat of arbitration shall be determined by the arbitrator with consideration of the parties' locations.

15.4 Class Action Waiver: TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

15.5 Exceptions: Either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information. Additionally, disputes may be brought in small claims court if they qualify under that court's jurisdictional requirements.

16.1 Governing Law: These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the United States of America and the State of Delaware, without regard to conflict of law principles.

16.2 Venue: Subject to the arbitration provisions in Article 15, any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.

16.3 International Users: The Services are controlled and operated from the United States. If you access the Services from outside the United States, you are responsible for compliance with local laws and acknowledge that your information may be transferred to, stored, and processed in the United States.

17.1 Amendments to Terms: We reserve the right to modify these Terms at any time. Material changes will be communicated through our website, email, or Discord server. Your continued use of the Services following such notification constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Services.

17.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.

17.3 Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms at any time without notice or consent. These Terms shall bind and inure to the benefit of the parties' permitted successors and assigns.

17.5 Entire Agreement: These Terms, together with our Privacy Policy and any additional terms specific to certain Services, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

17.6 Force Majeure: The Company shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, pandemics, governmental actions, internet service provider failures, or denial of service attacks.

17.7 Notices: All notices to you may be provided via email to your registered address, through the Services interface, or via our Discord server. Notices to the Company should be sent to our official support channels as provided on our website.

If you have questions, concerns, or feedback regarding these Terms of Service or our Services, please contact us through:

• Discord Server: Join our official community server for live support
• Website: https://lyx.ac | https://www.lynxcollective.ltd

Business inquiries and legal notices should be directed through our official support channels with appropriate subject identification.